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Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student records and prohibits University staff from disclosing certain information to parents or other individuals without the permission of the student. You may grant access to parents, guardians, or spouses to talk with CSC staff in person, by telephone, or by email about your financial aid by granting them FERPA access on CalCentral under “Profile.” This is where the student can delegate access to a parent/guardian/spouse.

Delegating Access to Student Accounts

Delegate access allows you to grant access to certain aspects of your student account. Delegates can be parents, guardians, spouses, or any other person.

You have the ability to grant permission to view enrollment information, enrollment information plus grades, and/or financial information (e.g. pay bills, view financial aid). This allows parents or guardians to pay your tuition/fees, view enrollments, view grades, or any combination of the three.

When authorizing a new delegate, you will create a unique Code Phrase for that individual. Please share this with them, as the delegate will need it for identity verification purposes when calling our office. To look up a Code Phrase for an existing delegate, select the Delegate Access option from your CalCentral profile, click the ‘Create or Manage Delegates’ link, then edit the desired delegate to view their information including their Code Phrase. Please note this can only be located under the student’s CalCentral profile, not the delegate’s.

Watch this Delegated Access video or follow this step-by-step guide on how to get started.