Need Help?

Search Cal Student Central (CSC) or contact our staff with your questions. This website compiles answers related to several key departments that help students navigate their enrollment and costs at UC Berkeley. We offer services and support online, over the phone, and in person.

Support For Emerging Issues

The Financial Aid & Scholarships Office (FASO) and Cal Student Central (CSC) are coordinating our efforts to support you and your ability to access services while impacted by recent events (such as fires, issues directly impacting international students, and protests).

Our departments are committed to your well-being and success while attending Berkeley. We will be working diligently to ensure that support is readily available for all students, especially those in need.

  • Visit Our Virtual Front Desk
    Find the office you need with Cal Student Central’s Virtual Front desk, staffed by student advisors from Monday to Friday, 9 a.m. to 4 p.m. Pacific time.
  • Services and Support
    Let us support you! Contact Cal Student Central or open a case. Last year our office assisted students with approximately 29,000 cases.
  • Staff member points at computer while helping student
    Student Information Access
    Name change? Creating a CalNet ID? Everything you need to know about student identifications and delegate access.
  • Staff member helps student while sitting at desk
    Financial Aid
    Applying for aid? Housing change? Read about financial aid options, processes, and eligibility.
  • People walking by the Cal Student Central entrance sign
    Billing, Fees, and Payments
    Paying for classes? Awaiting a refund? Explore balances, payment options, fees, disbursements, and deadlines.
  • Staff member points to computer while helping student
    Registration and Academic Records
    Transcript or enrollment question? Explore registration, holds, withdrawals, residency,  readmission, reports, and more....