Contact Us

Updates to Service as of March 16, 2020

Due to social distancing guidance, we are providing only phone and online advising from March 16 until further notice. 

Watch a new video from Cal Student Central and other campus partners about what we're doing to support students during the COVID-19 pandemic.


For ONLINE Advising

Open a Case Online

We will respond to all inquiries within 5-7 business days. Response times may increase as we approach the start of the semester. 


For PHONE Service

Please call: 510-664-9181
Hours: 9am–noon and 1pm–4pm, Monday–Friday


Activate Direct Deposit!

Direct Deposit is the quickest way to access refunds once available.

Visit: UCB Direct Deposit and sign up today!


Emergency Loans Are Available

Apply for an emergency loan via CalCentral and select the EFT option to have funds deposited into your bank account within 3-5 business days.



Billing & Payment Services 

2195 Hearst Ave. Ste. 120 MC#1111

Berkeley, CA 94720

  • Payments by check or money order must be issued in U.S. dollars drawn on a U.S. bank

  • Make checks payable to UC Regents

  • Include your Student ID or UCB ID number on the memo line of the check 



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