Why do I have a late fee applied to my billing statement?
It could mean you have applied for a SHIP waiver appeal and it has been denied. Refer to CalCentral to view an itemized list of all your fees. If you have additional questions, please contact us.
What if I am still awaiting a decision regarding my SHIP waiver? I have paid the premium in order to clear my account, but if my waiver is subsequently approved, when can I expect a refund?
If your waiver is ultimately approved, you may expect a refund within 30 days. If you have signed up for EFT it will automatically post to your bank account. If you don’t have EFT, please sign up now to expedite the refund process. If you have not signed up for EFT, a paper check will be issued that can be picked up at Cal Student Central. Be sure to pick up your check within 10 days of it being issued or it will be sent to your local address. Please update your address in CalCentral so your check is mailed to the correct location.